Inventory01
Available stock is different from stock on hand
Define available stock after reservations, holds and location eligibility before publishing channel quantities.
Understand the problem7 min readRead article
Make every stock promise
and payment explainable.
Work through the records behind a sale, a return and a supplier delivery. These guides help inventory, finance, catalogue and technology teams choose a control and test whether it works.
Start with the decision in front of you
Investigating overselling? Start with stock availability. Tracing missing cash? Follow the settlement and refund guides. Planning an integration? Use the ERP guide’s ownership map and failure cases.
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Finance02
Marketplace settlement reconciliation: bridge orders to the bank
Build a line-level bridge across orders, refunds, charges, reserves and payouts without treating GMV as cash.
Plan implementation8 min readRead article
Data & AI03
Ecommerce ERP integration: scope the first reliable workflow
Scope one complete business lifecycle and its exceptions before selecting connectors or building middleware.
Plan implementation9 min readRead article
Data & AI04
SKU mapping across marketplaces: keep packs and variants distinct
Prevent a multipack, colour variant or changed supplier code from silently mapping to the wrong sellable unit.
Plan implementation8 min readRead article
Customer operations05
Refund reconciliation: prove that an approved refund completed
Track approval, provider submission, provider result and customer-facing status without losing failed or partial refunds.
Plan implementation8 min readRead article
Procurement06
Retail purchase orders: close partial receipts without losing the balance
Preserve ordered, accepted, rejected and cancelled quantities through a partial retail delivery.
Plan implementation8 min readRead article